Studio Etiquette – Flow Respectfully, Move Mindfully

Before, During & After Class
  • Arrival & Setup – Arrive 5 minutes before class for check-in and setup. If it’s your first time, we recommend arriving 10 minutes early. If a class is in session, please enter quietly.

  • Equipment & Attire – FlowLine is a shoe-free studio. Please remove your shoes and store them in the designated area. Pilates grip socks are strongly recommended for better stability and movement. We also recommend bringing a personal towel for your comfort and to maintain hygiene during sessions. Avoid wearing thick creams, belts, buckles, or accessories that may damage the equipment.

  • Phones – This is your time to disconnect and focus. Please switch your phone to silent mode before entering the studio to maintain a distraction-free space.

  • Water – We are a plastic-free studio! Please bring your own bottle and refill it at our filtered water station.

Booking & Cancellation Policy
  • Plan Ahead – Book in advance, as spots are limited.
  • Confirmed Booking – Reformers are reserved only after payment is made.
  • 12-Hour Cancellation Policy – Cancellations made less than 12 hours before class will result in loss of credit. If you need to cancel, do so online to allow waitlisted clients a chance to book.
Health & Safety
  • Pregnancy Policy – Clients in their first trimester cannot attend classes. From the second trimester onwards, a doctor’s note is required to participate.

  • Medical Conditions – If you have any medical concerns or injuries, please inform us in advance so we can ensure a safe and effective session for you.

FAQ
  • What if I am new to Pilates? – No experience is needed! Our classes cater to all levels, including beginners. Our instructors provide guidance and modifications to ensure a comfortable and effective workout.

  • Will my spot be given away if I am late to class? – We recommend arriving a few minutes early, but don't worry! Your spot will be held. Please arrive within 5 minutes of the class start time to select your machine.

  • Can I take the class if I am pregnant? – Absolutely! We offer prenatal Pilates classes tailored to accommodate and support expectant mothers. Always consult with your healthcare provider before starting a new exercise routine.